Carry with love

#	Image	Product link	Country	Price	Total price	Color	Size	×
Cart is empty

What is dimensional weight and how is it calculated?

Turkey the shipping costs of the ordered parcel is calculated by weight. The shipping costs of parcel, which is longer than 1 meter in length, calculated by volumetric weight. To calculate the volumetric weight applied standard ( ( Width (m) * Height (m) * Length (m) ) / 0.006 ) * Price.

What is 300 US dollars limit?

Under the legislation of the Republic of Azerbaijan (in accordance with Article 2.1.4 of Decision 305 of the Cabinet of Ministers), natural persons may import into the country shipment with physical value no more than $ 300 for 30 days.

If the physical value exceeds $300, the customs duty is paid according to the legislation. The $300 limit includes the cost of the item and the transfer fee.

Why the goods were held up at customs?

The goods can held up at customs if:

- Physical value of goods more than $ 300 US for 30 days

- Goods are determined by the Customs Authorities as a commercial

- The goods are prohibited for import into the country

Will my order be tracked?

As soon as the order are delivered to our warehouse abroad we will give you a tracking number of the order to track your purchase on our website in the "Tracking Number" section.

How is the shipping fee calculated?

Shipping fee depends on the physical weight of the order. If the size of the parcel exceeds 1 meter, shipping fee depends on the volumetric weight, which is calculated on the basis of the following - width (cm) x length (cm) x height (cm) / 6000

Can I return ordered goods?

Fizza is not responsible for the authenticity and quality of the shipped goods. For return and replacement purchase you must contact the supplier directly.

How can I order from sites that do not accept Azerbaijan bank cards?

If you can`t order goods from a foreign site, we will be happy to help you. You need to send us a link to the product you want to buy and make a payment to our company online. Then we will make a purchase for you.

How do I place an order?

You need to register at www.fizza.az to get access to the company`s warehouse addresses in the USA, Turkey and China. Next, you place your order yourself to our warehouse address, or send us the link to goods and make a payment to our company online. Then we will send the order to your address.

How long will the order take to arrive?

Delivery times vary based on the website from which your order goods. Most foreign firms deliver orders in 3-15 days. Weekends and holidays also affect delivery time. As soon as the company transport the order to our warehouse abroad, we will deliver it to Azerbaijan within 3 - 10 days.

What can't I order?

Fizza doesn`t ship:

- Commodities forbidden to be brought to the territory of the country;

- Mobile phones;

- Equipment for issuing money and postal payment signs;

- Human organs and tissues;

- Jewellery, precious stones and metals;

- Live animals and plants;

- Inflammable and radioactive substances

- Poisonous and toxic agents;

- Biological and infectious substances;

- Mercury, chemical reagents and acids;